In just 3 weeks from the decision to go ahead to going live, Ink Aviation working alongside our IT provider Bluechip and in conjunction with Faro airport were able to deliver their innovative and speedy DCS system. A fantastic achievement given the timescales involved which included installation of ADSL lines working with Arinc etc.
Easy to follow training ensured that our team were ready to check in their first flights after just one days training, this system is so easy and quick to use, tailor made for our customer experience and product. The support and back up from Janet and her team was second to none. Last minute requests were actioned immediately and Victor in support should also be commended for his support and actions with a positive and enthusiastic response with a determination to succeed.
I have considerable experience of DCS systems and I have not seen one as easy to use which gives both cost savings and flexibility, as well as the commitment to deliver what they said they would on time! I have even downloaded it onto my Iphone so I can monitor remotely! The back office reports and set up is also very useful and easy to use, I have no doubt that this is the way forward in improving the check in experience and with various mobile add ons available if required which can be designed per customer requirements, it certainly is the future.